Strategy & Operations Senior Program Manager, Business Process
Company: Salesforce
Location: San Francisco, CA 94105
Salary: $164,000 - $236,700 a year
Type: Full-time
Posted: 2026-03-31
About this role
*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*
Job Category
Finance
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Strategy & Ops Program Manager, Business Process is a high-impact role embedded in the Data Foundation Revenue Operations team. This individual serves as an operational force-multiplier — owning and optimizing the business processes, tools, and data workflows that power the Data Foundation sales organization.
This is a builder role for someone equally comfortable mapping a process gap, designing an Agentforce automation, and presenting a recommendation to senior sales leadership. You'll operate at the intersection of business strategy, operational rigor, and AI-powered transformation to help the team scale and optimize.
# What You'll Work On
## Business Process Design & Optimization
- Own end-to-end documentation, analysis, and optimization of core sales processes — including forecasting, pipeline management, territory coverage, account planning and seller onboarding
- Identify and resolve operational friction in integrating Informatica with Data Foundation, ensuring seamless alignment of processes, tools, and data to Salesforce standards
- Partner with cross-functional teams to ensure process integration and readiness
- Drive process stand...