Head of People Science and Operations

About this role

About the Team


OpenAI’s People team is committed to hiring, engaging, and supporting world-class talent to help safely build and deploy universally beneficial Artificial General Intelligence (AGI).


The People Science and Operations team is responsible for the systems, data, and operational rigor that underpin every stage of the employee lifecycle. Our work sits at the intersection of employee experience, regulatory compliance, and business velocity — ensuring that as OpenAI scales rapidly and globally, our foundations remain accurate, auditable, and human-centered.


This is a high-trust, high-impact function. We partner closely with Finance, Legal, IT, Security, and the broader People team to support growth in a dynamic environment with significant internal and external scrutiny. Operational excellence here is not about process for process’s sake — it is about building durable infrastructure that enables fairness, transparency, and responsible scale.


About the Role


The Head of People Science and Operations is responsible for building and leading an integrated function spanning People Data Science and People Operations. Reporting to the Chief People Officer, this executive will define how the company uses experimentation, analytics, process design, technology, and service delivery to improve employee experience and organizational effectiveness.


They will serve as the connective tissue between people strategy and execution, ensuring that ideas are translated into durable operating models, that decisions are grounded in evidence, and that core people systems scale with the business.


This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.


In this role, you will:
Lead a unified strategy across People Data Science, Analytics, and People Operations.


Inject science into all aspects of People processes ranging from how we i...