Senior Data Analyst

About this role

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive on transforming data into actionable insights that drive strategic decisions? As a Senior Data Analyst at Spectrum, you’ll play a key role in shaping resource optimization across multiple departments by delivering impactful forecasts and reports. Your expertise will empower management to identify trends and opportunities, making a measurable difference in Spectrum’s operational success.

This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.

How You’ll Make an Impact

• Perform advanced exploratory and root-cause analysis across customer interaction, operational and transactional data to identify key drivers, trends and improvement opportunities.
• Leverage AI/NLP-enabled analytical techniques, including text classification, clustering, semantic analysis and large language models (LLMs), to accelerate insight generation from customer interactions.
• Deliver actionable insights and executive-ready recommendations that clearly articulate the magnitude of the opportunity and recommended actions.
• Validate analytical and AI-generated outputs through data quality checks, sample reviews and business validation to ensure accuracy and reliability.
• Develop and maintain documentation for analytical methodologies, business definitions, taxonomies, data sources and quality standards to ensure repeatability and continuity.
• Integrate data from multiple sources to generate comprehensive reporting elements.

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree in business or related field or equivalent experience

Experience

• 5+ years of data analysis and reporting or related experience

Skills

• Manage multiple projects, prioritize and organize tasks effectively while meeting deadlines and...