Operations Manager

Responsibilities

The Operations Manager is responsible for the daily management of warehouse operations, including staff supervision, safety compliance, and customer service. They will also handle administrative tasks such as budgeting, payroll record administration, and rate negotiations with carriers.

Requirements

Candidates must have at least 3 years of management experience in an industrial or distribution setting. Strong organizational skills, proficiency in Microsoft Office, and the ability to perform physical tasks like lifting up to 75 lbs are required.

Skills

• Warehouse management
• Logistics
• Supply chain management
• Team leadership
• Budget management
• P&L analysis
• Safety compliance
• Staff scheduling
• Hiring and training
• Customer service
• Data entry
• Rate negotiation
• Inventory management
• Problem solving
• Time management
• Communication

Benefits

• Major medical
• Dental
• Vision
• Life insurance
• Short term disability
• Long term disability
• 401k
• Quarterly incentive

About this role

Operations Manager

We are looking for a Warehouse Operations Manager to join our team and be part
of something great. We have an outstanding career opportunity for a driven,
successful leader with at least 3* years* of increasing management
responsibility in the distribution/transportation fields. Successful candidates
will handle the daily management of the warehouse crew. We provide unloading
services for our client.
 
 
DAILY RESPONSIBILITIES:
 
* Negotiation of rates with common carrier representatives

* Running site with safety and efficiency as priorities

* Writing and balancing daily bank deposits

* Creation of daily work logs and transmission of same to corporate

* Audit of daily labor and billing reports

* Ensure customer needs are met on a daily basis.

* Document and resolve any customer service or associate issues daily.

* Ensure all associates follow policies and work rules including safety work
rules.

* Hold weekly safety meetings and ensure associate participation.

* Assist in managing Site and Departmental budget.

* Scheduling associate shifts based on customer requirements.

* Interview, hire, and train new associates.

* Supervise timely and accurate data entry for all services performed.

* Complete daily closeout, including cash balancing, data upload, and payroll
record administration according to policies and standard operating
procedures.

 
 
QUALIFICATIONS:
 
* Must be very flexible with shift start times as well as days worked,
including weekends and holidays.

* 3 years of management and leadership experience in an industrial setting.

* Ability to train, coach, and mentor warehouse associates.

* Strong organization and prioritizing skills.

* Ability to simultaneously perform multiple tasks.

* The ability to make decisions, problem solve, prioritize assignments and
direct the workforce in an ever-changing, warehouse environment.

* Ability to manage budgets; read and interpret P&L statements; and prepare
related management reports.

* Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint

* Excellent aptitude in estimating rates and adding and subtracting mentally
while constantly multi-tasking.

 
 
PHYSICAL REQUIREMENTS:
 
* Ability to walk and stand for extended periods of time

* Ability to lift up to 75 lbs

 
EDUCATION and/or EXPERIENCE:
 
* Warehousing, Logistics, Supply Chain or Third Party experience preferred

* BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no
required

* Excellent interpersonal communication, leadership, and customer service
skills.

* Proven track record in supervision of warehouse employees including Hiring,
Training, and Termination.

* Proven experience in providing high levels of customer service to internal
and external customers.

* College degree is a plus.

 
 
This description portrays in general terms the type and levels of work performed
and is not intended to be all-inclusive or to represent specific duties of any
one incumbent. The job responsibilities and tasks described herein may be
modified and expanded over time.We will offer the successful candidate:
 
Salary commensurate with education, experience and skills
Quarterly incentive based on operational performance.
Benefits after 30 days including major medical, dental, vision, life, STD, LTD,
and 401

About Capstone Logistics, LLC

Transportation, Logistics, Supply Chain and Storage · 10,001+ employees · headquartered in Peachtree Corners, Georgia · founded 1986