Strategy Operations Manager

Responsibilities

The Strategy Operations Manager will coordinate high-level strategic initiatives and support the CEO Office by managing senior leadership meetings and strategic processes. The role involves ensuring cross-functional alignment, maintaining accountability, and optimizing operational workflows across the foundation.

Requirements

Candidates must have significant experience in senior operations and executive support within complex, fast-paced global organizations. Strong organizational, analytical, and communication skills are required, along with the ability to manage multiple priorities and maintain confidentiality.

Skills

• Project management
• Strategic planning
• Operations management
• Stakeholder engagement
• Executive support
• Process optimization
• Cross-functional alignment
• Communication
• Analytical skills
• Decision making
• Knowledge management
• Risk management
• Facilitation
• Emotional intelligence
• Strategic development

Benefits

• Remote-first work environment
• 6 offline days per year
• Reduced working time on Fridays during the summer
• Employee assistance program
• Supplementary paid business closure for end-of-year holidays
• Maternity leave matched to 20 weeks

About this role

Strategy Operations Manager
Application Deadline: 18 November 2026
Department: Operations & Network Support
Employment Type: Full Time
Location: Remote / Flexible (+/- 2hrs CET)

Description
The Meliore Strategy Operations Manager is a new role in the foundation, working closely with the Chief of Staff and the CEO on distinct network-wide strategic projects, while also operationally managing ongoing strategy fora led by the CEO and Chief of Staff; these include for example: senior leadership and programme strategy meetings and processes; our annual strategy review process; and any strategic development processes owned by the Chief of Staff (development strategy process, funder calls and comms processes, etc.).

Providing confident operational management and smooth coordination of high-level strategic initiatives and projects, the role will ensure the foundation is achieving its strategic aims through excellent project management, senior cross-functional alignment and accountability, while being part of a high-achieving, fast-paced CEO Office team.

The Meliore Strategy Operations Manager reports to the Chief of Staff and will have close working relationships with executive management, the Deputy Chief of Staff and the CEO Office Operations Manager. The Strategy Operations Manager will also represent the CEO Office in select internal working groups or boards where appropriate.

This is a high trust position and requires excellent judgement, proven senior project management experience, the ability to devise new and optimise current processes for foundation-wide strategic initiatives and objectives, demonstrable experience of working extensively with C-Suite executives, while maintaining multiple levels of confidentiality and the kind of operational acumen that can be described as strategic, nimble and creative.

You will work with, and stay in close coordination with the following teams: CEO Office, SMT, Extended Leadership Group and where necessary specific Meliore Operations teams.

How you'll contribute
SMT Coordination & Support
Hold the Senior Management Team accountable through clear and transparent processes
Maintain agendas for both the weekly housekeeping meeting and the monthly SMT meetings
Accurate minuting of the SMT Meetings and proactive follow-up on action items
Develop effective and accessible knowledge-management structures for the Senior Management Team

Own the Meliore Strategy Process
Programme Strategy Meeting: Operationally manage programme strategy meetings to align cross-functional leadership on strategic priorities. Coordinate Finance input to these meetings to ensure proposals to redeploy resources during the year are considered alongside strategic priorities, and ensure resulting decisions and actions are recorded
Support the Extended Leadership Group’s strategic accountability through clear and transparent processes, agendas, minutes and outcomes, including pro-active follow-up of action items
Develop effective and accessible knowledge-management structures for the Programme Strategy Meeting and the Extended Leadership Group
Horizon Scanning Meeting: Set up the process & knowledge-management for this forum, including maintaining a diverse set of invitees and stakeholders depending on strategic need. Ensure horizon scanning outputs are shared with the Risk team and feed into strategic risk discussions
Operationally own the Annual Strategy Briefing process, including, as part of the planning team, own the process, ensuring that SMT and programme leaders are equipped and prepared for the process with relevant data, inputs and materials. Support meeting facilitation and documentation. Coordinate post-meeting strategy follow-up cadence and work with SMT to devise processes for any foundation-wide outcomes. Maintain a decision and action log that captures resourcing decisions
Develop, maintain and optimise effective and accessible knowledge- management structures for other strategy fora
Evaluate and refine project management tools and processes to improve coordination, efficiency, and clarity across teams

Strategic Development Processes
Operationally manage CEO Office-owned and cross-programmatic funder calls and funder quarterly updates, ensuring foundation-wide funder comms coordination is generative, not duplicative
Coordinate production of the Meliore Annual report
Design, maintain and optimise a central knowledge architecture for Funder Comms in the CEO Office
Lead end-to-end operational planning and execution for strategic internal Funder meetings - Funder Strategy Meeting; including executive minute-taking, pre-read preparation and post-meeting action item tracking

Function reviews and programme reviews / process post mortems
Plan and facilitate function reviews and programme reviews, extracting key insights and translating lessons learned into actionable process improvements
Route lessons learned to relevant owners, including the Risk team where they bear on controls or risks

Ad hoc strategic high-level processes & project management
Provide flexible project management support across ad-hoc strategic initiatives, adapting tools and frameworks to fit evolving organisational needs
Serve as a central point for these processes, helping teams align, establish realistic timelines
Continuously assess and refine coordination processes to increase clarity and efficiency, while holding stakeholders accountable through transparent processes

Our ideal candidate has
To succeed in this role, you will have all the below qualities:

Significant experience in senior operations and coordination, supporting executives or leadership teams, with a proven ability to deliver results in complex, fast-paced global organisations
Strong organisational and coordination skills, with the ability to manage multiple priorities, track details, and ensure follow-through across a wide range of operational and project tasks
Excellent judgement and discretion, with confidence t...

About Meliore Foundation (FUP)

Non-profit Organizations · 201-500 employees · headquartered in Brussels, Brussels Region · founded 2022