VP of Operations

Responsibilities

The VP of Operations will oversee operational execution for fiat, payments, and stablecoin products, including account management and FX execution. They will also serve as a primary contact for banking and custody partners while driving scalable workflow automation.

Requirements

Candidates must have 6+ years of experience in payment, treasury, or banking operations with hands-on expertise in fiat money movement. Proficiency in blockchain asset movement and experience working with banking partners or digital asset custodians is required.

Skills

• Payment operations
• Treasury operations
• Banking operations
• Fiat money movement
• FBO account operations
• FX execution
• ACH processing
• Stablecoin mechanics
• People management
• Process design
• Regulatory compliance
• Audit readiness
• Blockchain
• Custody operations
• Workflow automation

Benefits

• Annual bonus opportunities
• Option grant

About this role

ABOUT AGORA
At Agora, our mission is to transform how money moves. We believe stablecoins
will underpin a new financial fabric, one that is faster, more global, and more
efficient than today's siloed systems. That is why we are building AUSD and the
Agora stack, a full service platform that makes issuing, managing, and
integrating stablecoins seamless, whether you're a developer, fintech, or
institution. With AUSD, stablecoins become programmable, composable, and
ubiquitous by default.

We believe digital dollars should be a public good: trusted, accessible, and
built for real-world utility. Our mission is to drive adoption through
customizable, user-friendly on-ramps that make stable, dollar-based value
available onchain.
We're backed by world-class investors including Paradigm and Dragonfly, and
we're growing a team to reimagine how value moves online.

We're intentional about who we bring on. If you're passionate about stablecoins
and want to help create more open, intuitive ways for people to engage with
money, let's talk.

ABOUT THE TEAM
We bring the discipline of high-performance finance teams and the creativity of
a fast-moving crypto-native startup. We’re a small, mission-driven group of
builders who move fast, sweat the details, and hold a high bar for excellence.
You’ll be joining a tight-knit team that values clear thinking, extreme
ownership, and high-velocity decision making.

ABOUT THE ROLE
Reporting to the Head of Operations, the VP of Operations will own operational
execution across Agora's fiat, payments, and stablecoin lifecycle products. This
spans FBO account operations, FX execution, corporate and customer money
movements, and AUSD minting/redemption operations and custody operations. This
is a senior people-management role at the center of how money moves through
Agora across both traditional fiat rails and on-chain stablecoin flows, working
closely with banking and custody partners, compliance, and Product/Engineering
as we roll out new capabilities ahead of Agora Bank's OCC charter.

We're looking for someone with deep, hands-on subject matter expertise in
fiat/payments operations first and foremost, paired with working fluency in
blockchain/crypto asset movement, with a high bar for excellence and strong
analytical and problem-solving skills.

KEY RESPONSIBILITIES
* Own day-to-day operational execution for customer account and corporate
activity, including funding, internal money movements and controls, and
exception handling.
* Monitor FX transactions across multiple currency corridors, ensuring accurate
settlement and appropriate controls.
* Manage third-party payment processing workflows, including onboarding of new
payment partners and rails.
* Help design and stand up new product and feature support ahead of launch,
including process design, testing, and documentation.
* Serve as a primary operational point of contact for banking, payment, and
custody partners, triaging and resolving escalated issues.
* Support audit and regulatory requests spanning both fiat and on-chain
operations, including regulatory exam readiness.
* Build and maintain SOPs across fiat/payments and stablecoin/custody
operations with audit navigability in mind.
* Identify process gaps and drive scalable, automated workflow design as the
product suite and operations scale.

BASIC QUALIFICATIONS
* 6+ years of relevant experience in payment operations, treasury operations,
or banking operations, with hands-on ownership of fiat money movement.
* Demonstrated depth in at least two of the following: FBO/omnibus account
operations, FX operations, ACH processing, third-party payment rail
management.
* Comfort operating with ambiguity and able to help design audit-ready process
for new products.
* Direct experience working with banking partners, payment processors, and/or
digital asset custodians.
* Excellent written communication.

PREFERRED QUALIFICATIONS
* Familiarity with stablecoin mechanics specifically: minting, redemption,
reserves.
* Prior experience at a stablecoin issuer or bank.
* People management experience.
* Comfortable in a high-growth environment where products and processes are
being built concurrently, sometimes without an existing playbook.
* Working fluency in blockchain/crypto asset movement (wallets, on-chain
transactions, block explorers, custody fundamentals) sufficient to own
stablecoin minting/redemption and custody operations directly.

For New York Metro the expected salary range for this position is between
$210,000 and $240,000. This position is also eligible for annual bonus
opportunities and an option grant. The actual compensation will be determined
based on experience and other factors permitted by law.

Agora operates a centralized USD-pegged stablecoin platform with robust
compliance, security, and governance. We are equally committed to fostering a
diverse, inclusive, and equitable workplace.

We are an Equal Employment Opportunity Employer. We do not discriminate based on
race, color, ancestry, national origin, religion or creed, mental or physical
disability, medical condition, genetic information, sex (including pregnancy,
childbirth, and related conditions), gender identity or expression, sexual
orientation, age, marital status, military or veteran status, citizenship, or
any other characteristic protected under applicable federal, state, or local
law.

About Agora Finance

Financial Services · 1 employee