Head of Revenue Operations

About this role

Vapi (/ˈVɑːpi/)

• We’re creating the shift to voice as humanity’s default interface
• We’re the most configurable platform for deploying voice agents
• We’ve grown to over 600k developers in two years, adding 2,000+ every day
• Try talking to Vapi now!

Why We’re Hiring This Role

• Vapi is scaling rapidly and building a world-class revenue engine to match.
• We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery.
• You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth.

What You’ll Do

• 30 Day:

• Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows
• Map the end-to-end revenue funnel from marketing through delivery
• Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting
• Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery

• 60 Day:

• Redesign the forecasting process and implement improved pipeline inspection frameworks
• Stand up SDR activity tracking, dashboards, and accountability systems
• Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection
• Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel

• 90 Day:

• Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting)
• Build onboarding and enablement frameworks for new GTM hires
• Present the RevOps organizational build-out plan and begin hiring
• Deliver the first full quarterly revenue insights package for leadership

Who You Are

• You’ve seen Series B to F.
• You're s...