Head of Revenue Operations

About this role

## Vapi (/ˈVɑːpi/):

• We’re creating the shift to voice as humanity’s default interface
• We’re the most configurable platform for deploying voice agents
• We’ve grown to over 600k developers in two years, adding 2,000+ every day
• Try talking to Vapi now!

## Why We’re Hiring This Role:

• Vapi is scaling rapidly and building a world-class revenue engine to match.
• We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery.
• You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth.

## What You’ll Do:

• **30 Day**:

- Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows
- Map the end-to-end revenue funnel from marketing through delivery
- Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting
- Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery
- 60 Day:

- Redesign the forecasting process and implement improved pipeline inspection frameworks
- Stand up SDR activity tracking, dashboards, and accountability systems
- Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection
- Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel
- 90 Day:

- Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting)
- Build onboarding and enablement frameworks for new GTM hires
- Present the RevOps organizational build-out plan and begin hiring
- Deliver the first full quarterly revenue insights package for leadership

## **Who Y...