Head of Grocery & E-commerce Operations

About this role

*We are posting this role on behalf of our client. You will be able to see more details about the hiring company once you start your application.*

Company Overview

STORRD is on a mission to redefine convenience shopping. For too long, “convenience” has meant dim aisles, empty shelves, and joyless sandwiches.

They’re here to flip that script. You can pick up formula, fish fingers, and that unforgettable focaccia sandwich — all in the same basket. Grab an everyday essential and a little everyday indulgence, side by side.

It’s that mix — the practical and the pleasurable — that sets us apart. Because crossing off errands should feel good. And discovering something delicious along the way? That’s the kind of shopping that sparks joy.

Role Overview

We’re hiring a Head of Grocery & E-commerce Operations to support and strengthen day-to-day operations across a growing retail business. This role is best suited for someone who is both hands-on and highly structured — someone who can build clear processes, implement operational systems, and help standardize how the business runs as it scales.

You’ll work closely with leadership to improve execution and ensure teams have the tools, systems, and routines needed to operate efficiently and consistently.

Key Responsibilities

• Build and implement scalable operating procedures (SOPs) across store operations
• Establish consistent workflows for inventory, store readiness, reporting, and daily execution
• Create operational structure and cadence to support a growing footprint
• Ensure stores remain customer-ready, well-stocked, and operationally consistent
• Support store launches and operational rollouts, including stock arrival, layout execution, and readiness checklists
• Manage inventory flow and replenishment to maintain accuracy and availability
• Improve back-of-house organization and stock control processes
• Oversee in-store technology and payment systems, coordinating troubleshooting as needed
• Maintai...