Head of Drone Operations

About this role

About The Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!


About The Role
As the Director of Drone Operations, you will oversee all aspects of drone flight operations, ensuring full compliance with
FAA Part 135
regulations and company safety protocols. You will lead a team of pilots and operations personnel with the chief pilot and director of maintenance reporting to you, develop and implement standard operating procedures, and collaborate cross-functionally to scale and enhance our drone delivery capabilities.


Due to the nature of this role, it is required to have high touch point with the operation, and in-person collaboration is needed with engineering and product,. This role is based in San Francisco and cannot be done remotely.


You're Excited About This Opportunity Because...- Regulatory Compliance & Certification:

• Develop, implement, and oversee drone operations in compliance with FAA Part 135 regulations.
• Thorough knowledge of the contents of Part 135 documentation and experience with writing and revising General Operations Manual (GOM) and Training Manuals
• Ensure compliance with all FAA, DOT, and company policies and regulations.
• Represent the company in regulatory discussions and industry events.

• Flight Operations Management:

• Lead the operations team through immense scaling, with the chief pilot and director of maintenance reporting to you
• Lead the development of standard operating procedures (SOPs) and emergency response plans
• Maintain operational readiness and ensure adherence to safety standards.
• Manage flight operations, scheduling, and logistics for commercial drone deliveries.
• Oversee training programs for pilots and operations personnel.
• Monitor and analyze oper...