Business Systems Analyst

About this role

Business Systems Analyst at Smartly Technologies
Smartly Technologies is hiring for the Business Systems Analyst position. This is a 100% remote, full-time role open to candidates in the United States. The position supports technical support, customer service, project coordination, data, systems, documentation, and digital operations through responsibilities appropriate to the Business Systems Analyst function. The Business Systems Analyst role at Smartly Technologies is structured for accurate remote execution, clear documentation, professional communication, and dependable follow-through.


Primary Responsibilities

• Support technical, application, data, or platform work relevant to the Business Systems Analyst role within technical support, customer service, project coordination, data, systems, documentation, and digital operations at Smartly Technologies.
• Analyze requirements, incidents, system behavior, data flows, or integration needs and document findings for the Business Systems Analyst workflow at Smartly Technologies.
• Build, configure, test, troubleshoot, or improve role-appropriate technical solutions using controlled change practices for Business Systems Analyst work at Smartly Technologies.
• Maintain technical documentation, issue records, test evidence, and handoff notes so the Business Systems Analyst function at Smartly Technologies can be reviewed and supported reliably.
• Collaborate with business and technical stakeholders to resolve issues, improve reliability, and deliver traceable outcomes in the Business Systems Analyst role at Smartly Technologies.

Required Qualifications

• Demonstrated ability to perform Business Systems Analyst work, or closely related training or experience, with reliable accuracy and follow-through for Smartly Technologies.
• Comfort using remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software in the Business Systems Analyst workflow at S...