Senior Manager, Business Operations and Strategy
Company: IHC Specialty Benefits
Location: Trove Indiana Remote - St. Louis Park, MN 55416 (Remote)
Salary: $110k - $150k per year
Type: Full-time
Remote: Yes
Posted: 2026-08-21
About this role
[Primary Duties and Responsibilities](#_bdrzaojlytd6)
List, in order of importance, each job duty/ responsibility. It is recommended no more than 7 duties/responsibilities are listed, with no one responsibility being less than 10% of time spent.
- Own the strategic operating rhythm for the business unit, including MBRs, QBRs, executive staff meetings, planning sessions, and leadership offsites; partner with senior leaders on prioritization, executive communications, presentations, and strategic decision-making so decisions translate into measurable execution.
- Develop and continuously improve operating mechanisms, governance, and business processes that increase organizational effectiveness and execution quality.
- Lead complex cross-functional initiatives from planning through execution, driving alignment across business partners and resolving organizational roadblocks.
- Develop dashboards, reporting, and operating visibility into organizational health, KPIs, OKRs, risks, and execution progress; recommend corrective actions when needed.
- Advance people and organizational operations, knowledge management, mentorship, onboarding, communications, and scalable collaboration practices that support a high-performing team.
- *Compliance with all applicable laws and regulations*
- *Other duties as assigned*
[Required Experience and Education](#2a6s78y9lhrx)
Minimum levels to qualify for this job (Basic Qualifications or BQs):
[Work experience:](https://confluence.hioscar.com/spaces/PO/pages/24757495/General+Leveling+Framework)
- 7+ years of experience in Business Operations, Strategy & Operations, Program Management, Consulting, Chief of Staff, or related operational leadership roles.
- Demonstrated success leading complex cross-functional programs and organizational initiatives.
- Experience designing and scaling business processes in a fast-paced, high-growth environment.
- Experience partnering directly with senior executives and influencing...