Administrative Assistant

Responsibilities

The Administrative Assistant provides operational support for a multifamily community, including leasing, compliance, and resident services. Responsibilities include managing applicant files, coordinating lease documents, and serving as the primary point of contact for residents and vendors.

Requirements

Candidates must have at least one year of administrative or customer service experience, with a preference for multifamily or affordable housing backgrounds. Proficiency in Microsoft Office and the ability to work on-site, including one Saturday per month, are required.

Skills

• Administrative support
• Customer service
• Leasing
• Compliance
• Data entry
• Microsoft Office
• Time management
• Communication
• Problem-solving
• Record keeping
• Property management systems
• Attention to detail
• Organization
• Financial paperwork
• Conflict resolution

Benefits

• Paid time off
• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Employee Assistance Program
• 401(k)
• FSA
• HSA
• AD&D insurance
• Disability programs
• Mental health resources
• Fertility benefits
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Performance bonus

About this role

Responsibilities

Are you someone who enjoys supporting a team, staying organized, and helping operations run smoothly? We are seeking an Administrative Assistant at a 144-unit multifamily community in the Chelsea neighborhood in Manhattan to provide day-to-day administrative and operational support at our affordable multifamily community. In this role, you will support leasing, compliance, and resident services while serving as a welcoming point of contact for residents, applicants, vendors, and guests.
ESSENTIAL JOB FUNCTIONS:
Welcoming tenants and new applicants and guiding them through the application process.
Serve as a primary point of contact for residents, applicants, vendors, and visitors, creating a welcoming and professional office environment.
Support leasing and compliance activities by distributing application materials, assisting with interviews, and coordinating background and credit checks.
Assist with lease related tasks including preparing documents, supporting lease signings, and processing invoices and financial paperwork.
Organize and maintain applicant and resident files in both paper and electronic formats, ensuring documents are properly labeled, dated, and filed,
Track deadlines for certifications, renewals, and required notices, maintaining logs and notifying the team of upcoming items.
Support audit preparation including MORs and LIHTC file reviews by assembling file lists, pulling documentation, and confirming file order and completeness.
Assist with resident engagement activities including event sign-ups, room set up, refreshments, and post event clean-up.
Order office supplies and maintain the lobby and work areas in an organized and presentable condition
Provide general administrative support to the property team as assigned.
Available to work on-site, Monday-Friday 8:30AM - 5PM.
WHY YOU'LL LOVE IT HERE:
Lots of paid time off (19+ days!) – we value your life outside of work.
Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
Mental health resources, such as counseling, are available to our team members.
Fertility benefits – such as surrogacy, adoption assistance and more!
Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.…and so much more!
Anticipated Salary Range:
$24.04 - $26.44 / hour
Annual Performance Bonus
This position is non-exempt, meaning eligible for overtime pay
This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

Qualifications

1+ year of administrative, customer service, or front desk experience.
Experience in multifamily or affordable housing experience strongly preferred.
Available to work one Saturday per month
Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning property systems.
A proactive, problem-solving mindset with a passion for creating great living experiences.
Strong customer service, verbal and written communication, and time-management skills.
Current State Real Estate License is a plus.
Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally
Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.
#RAJOBS

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
🔗 Explore careers at www.Related.com

About Related

Real Estate · 1,001-5,000 employees · headquartered in New York, NY