Administrative Assistant - Process Improvement

Responsibilities

The Administrative Assistant will provide professional support to business divisions while identifying and implementing process improvements to enhance operational efficiency. They will coordinate procurement activities, manage documentation, and facilitate stakeholder events to ensure consistent service delivery.

Requirements

Candidates must possess strong administrative and organizational skills with proficiency in Microsoft Office and business systems. The role requires a proactive approach to problem-solving and the ability to engage effectively with stakeholders at all levels.

Skills

• Administrative support
• Process improvement
• Stakeholder engagement
• Procurement
• Purchase order processing
• Microsoft Office Suite
• Problem-solving
• Analytical skills
• Event coordination
• Document management
• SharePoint
• Content Manager
• Records management
• Data entry
• Communication skills
• Attention to detail

Benefits

• Free onsite parking
• Onsite gym
• Flexible working arrangements
• Generous annual leave
• Salary packaging
• Professional development opportunities
• Health and wellbeing program

About this role

* Drive meaningful change by identifying smarter ways of working and helping
streamline administrative processes across Fremantle Ports. 

* Partner with stakeholders across the business, building strong relationships
while supporting key operational and strategic initiatives. 

* Be the go-to administration expert, combining exceptional coordination skills
with continuous improvement to enhance efficiency and service delivery.

Fremantle Ports’ refreshed 2027 Strategic Plan marks an exciting new chapter for
one of Australia’s most successful ports. Building on decades of expertise,
we’re setting a bold vision for the future. If you’re passionate about making a
difference, love working in a fast-paced environment, and are inspired by the
opportunity to contribute to something bigger, this could be the role for you.

The Opportunity

The Administrative Assistant (Process Improvement) plays a key role in enhancing
administrative effectiveness across Fremantle Ports by supporting day-to-day
business operations while identifying opportunities to improve processes,
systems and ways of working. The position provides high-quality administrative
support to allocated divisions and acts as a valuable resource in driving
consistency, efficiency and continuous improvement across the organisation.

Working closely with leaders, Executive Assistants, Administration Assistants
and key stakeholders, this role contributes to operational excellence through
effective coordination, strong customer service, and a proactive approach to
streamlining administrative processes.

Your Day-to-Day Impact

* Provide efficient and professional administrative support to allocated
business divisions. 

* Coordinate purchase orders and procurement activities, ensuring compliance
with organisational procedures and accurate cost allocation. 

* Maintain knowledge of corporate systems and provide guidance and support to
users. 

* Coordinate divisional events, meetings, workshops and stakeholder functions,
including venue bookings, catering and logistics. 

* Assist with reporting requirements, including training compliance, dashboards
and other operational reports. 

* Coordinate equipment purchases, maintenance and administrative resources. 

* Organise training bookings, registrations and associated administration. 

* Provide document management support using corporate systems such as
SharePoint and Content Manager. 

* Assist with records management, data entry and contact management
activities. 

* Support Executive Assistants and divisional leaders with ad hoc
administrative requirements.

The Expertise You Bring

* Strong administrative and organisational skills with the ability to manage
multiple priorities. 

* High level of proficiency across the Microsoft Office Suite and business
systems. 

* Strong problem-solving and analytical capabilities. 

* Ability to identify opportunities for improvement and implement practical
solutions. 

* Well-developed interpersonal and communication skills, with the ability to
engage effectively with stakeholders at all levels. 

* Strong attention to detail and accuracy. 

* Ability to work independently and collaboratively within a team environment. 

* Experience using document management systems such as SharePoint and Content
Manager would be advantageous. 

* Experience with procurement systems and purchase order processing would be
highly regarded.

What We Offer

Join Fremantle Ports and be part of a proud organisation with a rich history and
culture that makes a significant contribution to the WA economy. Primarily based
in Fremantle you’ll enjoy a unique workplace with stunning ocean views, rich
heritage and striking architecture in the heart of the Victoria Quay precinct,
which is currently undergoing exciting revitalisation. 

* Free onsite parking and access to an onsite gym 

* Flexible working arrangements that support work-life balance 

* Generous annual leave provisions 

* Salary packaging benefits 

* Ongoing training and professional development opportunities 

* A comprehensive health, wellbeing and employee support program 

* The opportunity to contribute to the growth and success of one of Western
Australia's leading ports.

Get to Know Us

Fremantle Ports is a commercially successful Government Trading Enterprise and
one of Western Australia’s most important trade gateways, facilitating more than
$45 billion in trade each year. We are driven by our CARE values: Collaboration,
Accountability, Respect and Excellence; guiding how we work, deliver results,
and support our people and community.

Ready to Make an Impact?
Click Apply to start your journey with Fremantle Ports.

For further information or a copy of the Position Description, email our
Recruitment Team at jobapplications@fremantleports.com.au. Applications received
via email will not be accepted.

Salary: $85,811.64 Base + 12% Superannuation

Closing Date: 8 November 2026 at 5:00pm AWST.

Fremantle Ports is committed to fostering an inclusive and diverse workforce
culture, underpinned by our Values of Collaboration, Accountability, Respect,
and Excellence. We strive to attract, develop, and retain a high-performing
workforce by providing supportive pathways and development opportunities.
Applications from Aboriginal and Torres Strait Islander people are strongly
encouraged.

About Fremantle Ports

Transportation, Logistics, Supply Chain and Storage · 201-500 employees · headquartered in Fremantle, WA · founded 1897