Account Manager, Google Customer Solutions (English)

Company: Google

Location: Sydney, New South Wales, Australia

Work arrangement: On-site

Employment type: Full-time

Experience: 5-10 years

Education: bachelor degree, postgraduate degree

Posted: 2026-11-10

Responsibilities

You will engage with key stakeholders to translate marketing goals into actionable campaign strategies and drive measurable business impact. Additionally, you will analyze performance data to identify upsell opportunities and build data-driven solutions to maximize customer value.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in sales, advertising, or account management. Proficiency in English and a proven ability to manage digital marketing campaigns are essential for this role.

Skills

  • Sales
  • Business development
  • Advertising
  • Account management
  • Marketing
  • Consulting
  • Digital marketing
  • Project management
  • Leadership
  • Data analysis
  • Strategic planning
  • Client relationship management
  • Campaign management
  • Upselling
  • Communication

About this role

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent practical experience.

* 5 years of experience in sales, business development, advertising, account
management, marketing, or consulting.
* Experience working with advertisers, agencies, or clients.
* Ability to communicate in English fluently to engage with clients in the
region.

PREFERRED QUALIFICATIONS:

* Master’s degree in a business related field.
* 3 years of experience managing digital marketing and advertising campaigns
and relationships with customers or agencies.
* 2 years of project management experience, working in a complex, matrixed
organization.
* 1 year of leadership experience.

ABOUT THE JOB:

Businesses of all shapes and sizes rely on Google’s unparalleled advertising
solutions to help them grow in today's dynamic marketing environment. You bring
a passion for sales, knowledge of online media, and commitment to maximize
customer success. You act like an owner, move with velocity through change,
finding innovative and strategic ways to consistently deliver extraordinary and
incremental outcomes for both Google and your customers. You build trusted
relationships with customers, uncovering their business needs and translating
them into powerful solutions to achieve their most ambitious goals. You achieve
as a team with sellers, shape the future of advertising in the AI-era, and make
a real impact on the millions of companies and billions of users that trust
Google with their most important goals. Google Customer Solutions (GCS) sales
teams are trusted advisors and competitive sellers who maintain a relentless
focus on customer success by bringing the best Google has to offer to small- and
medium-sized businesses (SMBs), which are the backbone of our communities. As a
member of our team, you’ll have the opportunity to work with company owners and
make a real difference in their businesses by helping them grow. Together, we
help shape the future of innovation for customers, partners, and sellers...and
we have fun doing it.

RESPONSIBILITIES:

* Engage and influence key customer stakeholders by leading strategic meetings
to uncover marketing goals and key performance indicators, translating them
into actionable campaign strategies.
* Drive exceptional campaign results, quantify business impact, and demonstrate
the value to customers, maintaining account hygiene.
* Build and pitch data-driven solutions to maximize customer value through
Google’s advertising solutions, handle objections, and ultimately achieve
sales growth goals.
* Analyze campaign data, ensuring performance is accurately tracked, and
delivering measurable results aligned with customer objectives.
* Monitor performance data to extract key insights, identifying and cultivating
qualified upsell opportunities to drive future customer growth and build
pipeline.

About Google

Software Development · 10,001+ employees · headquartered in Mountain View, CA

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