Clinical Operations Manager

About this role

Sydney, Australia | Full time | Hybrid | R1573850

Clinical Operations Manager (Line Manager)

Develop People. Strengthen Partnerships. Make an Impact on Clinical Trial Delivery.

At IQVIA, we are passionate about improving patient outcomes through advanced clinical research.

We are looking for a highly motivated Clinical Operations Manager (Line Manager) based in Sydney to lead, develop, and inspire a team of Clinical Research Associates (CRAs) and/or Clinical Trial Assistants (CTAs) to make a meaningful contribution to our clinical trial portfolio.

If you enjoy developing others, building strong partnerships and turning challenges into practical solutions, this role offers the opportunity to bring those strengths together.

About the Role

As a Clinical Operations Manager, you’ll help CRAs and/or CTAs build their expertise, grow their careers and deliver high-quality clinical research. Through coaching, mentoring and hands-on support, you’ll foster a team culture built on collaboration, accountability and continuous improvement.

Your influence will extend beyond your team. Working with clinical and project leaders, research sites and sponsors, you’ll help align resources with study needs, strengthen site capability and address operational challenges, with quality and compliance at the centre of delivery.

Key Responsibilities

People Leadership & Development

• Lead, coach, mentor, and motivate a team of CRAs and/or CTAs across multiple projects.
• Drive employee engagement, performance, and career development.
• Conduct Accompanied Site Visits (ASVs) to coach CRAs, strengthen monitoring skills and support high-quality site monitoring.
• Support CRA/CTA onboarding and training to build the skills required for their role.
• Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Participate in new staff recruitment activities, including candidate screening and interviews.

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