Account Executive
Company: Culligan UK limited
Location: Birmingham, England, United Kingdom
Work arrangement: On-site
Employment type: Full-time
Experience: 0-2 years
Posted: 2026-11-11
Responsibilities
The Account Executive will manage and grow relationships with existing customers through high-volume outbound and inbound calls. They are responsible for identifying revenue opportunities, achieving sales KPIs, and maintaining accurate customer data in the CRM system.
Requirements
Candidates should possess strong communication skills and experience in a target-driven or sales environment. A proactive approach, organizational skills, and the ability to manage multiple customer interactions simultaneously are essential.
Skills
- Account management
- Sales
- Customer service
- Communication skills
- Relationship building
- Telesales
- Customer retention
- Business development
- CRM systems
- KPI management
- Outbound calling
- Inbound calling
- Negotiation
- Organizational skills
- Attention to detail
- Resilience
Benefits
- 23 days' holiday
- Bank Holidays
- Company Pension scheme
- Sales Commission Scheme
- Cycle to Work scheme
- Employee rewards and discounts
- Health Care Cash Plan
- Employee Assistance Programme
- Learning and development platform
- Life Assurance
- Shared office social events
About this role
At Culligan UK, we're looking for driven and ambitious Account Executives to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced sales environment, enjoys building relationships with customers, and is motivated by achieving and exceeding targets.
Whether you're currently working in telesales, account management, customer retention, business development, or a high-volume contact centre environment, we'd love to hear from you. If you're passionate about delivering excellent customer service, identifying opportunities to grow accounts, and developing long-term customer relationships, this could be the perfect next step in your career.
Joining Culligan means becoming part of a market-leading organisation that values ambition, rewards success, and provides genuine opportunities for career development and progression.
Managing and growing relationships with existing customers
Proactively contacting customers through a high volume of outbound and inbound calls
Identifying opportunities to increase revenue and maximise customer value
Building trust and rapport with customers over the phone
Achieving individual and team sales KPIs
Following up on enquiries, quotations, and sales opportunities
Accurately updating customer information using CRM systems
Working closely with internal teams to deliver an excellent customer experience
What We're Looking For
Confident and professional communication skills
Comfortable making and receiving high volumes of calls daily
Experience working in a KPI-driven or target-focused environment
Strong relationship-building and account management skills
A proactive and resilient approach to sales
Excellent organisational skills and attention to detail
Ability to manage multiple customer conversations simultaneously
Previous experience in sales, account management, customer retention, telesales, or customer service would be advantageous
23 days' holiday + Bank Holidays
Company Pension scheme
Sales Commission Scheme
Cycle to Work scheme available
Employee rewards and discounts
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme through Health Assured
Access to on-going learning and development with our online learning platform
Life Assurance
Shared office social events
About Culligan UK limited
Utilities · headquartered in BUCKINGHAMSHIRE