Sr. Business Analyst Fleet Finance Operations (Process Optimization)
Company: Cruise Administration Services, Inc. (local entity of Carnival Cruise Line)
Location: Manila (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-05-10
About this role
About the Role:
The Senior Business Analyst (Process Optimization) is responsible for designing, optimizing, and implementing finance operational processes, procedures, and controls across shipboard functions.
This role identified inefficiencies, leads change management initiatives and adoption of new ways of working, ensures governance and compliance, and drives process improvements aligned with organizational goals.
Key Responsibilities:
Process Optimization
Conducts analysis and documents end-to-end process workflows. Identifies opportunities to eliminate manual effort, duplicative and redundant processes. Implements efficient and cost-effective processes to improve shipboard finance operations. Provides recommendations for AI-enabled and robotic process automation (RPA) solutions.
Change Management
Leads and manages change initiatives, ensuring successful fleet rollout of new processes and initiatives. Develops change impact assessments, communication and novel training methods and plans. Ensures all policies and standard operating procedures (SOPs) are up to date. Ensures governance and compliance of newly implemented processes.
OKR (Objectives and Key Results) Monitoring
Monitors the delivery of departmental OKRs. Measures success based on the established KPIs and provides reporting/score cards/dashboards and baseline indicators to the stakeholders.
Shipboard Team Scheduling & Capacity Optimization
Oversee and coordinate shipboard finance team schedules, ensuring proper staffing, coverage, and alignment with operational needs. Analyze workloads and skill requirements to ensure smooth finance operations onboard each vessel.
Operational Support
Collaborate with shipboard and shoreside teams to ensure alignment and consistent execution of processes. Provide general support and coverage of duties when required. Serve as Subject Matter Expert for execution of critical tasks and perform them remotely for any vessel, as needed.
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