Service Administrative Assistant

Responsibilities

Provide administrative and operational support to the office and service department, including managing supplies and deliveries, answering phones, greeting visitors, and assisting with accounts receivable invoicing. Support multiple departments, back up the Service Department when needed, and assist with administrative projects and operational initiatives.

Requirements

A high school diploma or equivalent and at least two years of administrative assistant, office coordinator, or executive support experience are required. Candidates should have strong organizational, communication, customer service, and problem-solving skills, proficiency with Microsoft Office, and the ability to support multiple departments; construction or service industry experience is preferred.

Skills

• Organization
• Time Management
• Attention To Detail
• Multitasking
• Customer Service
• Interpersonal Communication
• Written Communication
• Verbal Communication
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft Teams
• Problem-Solving
• Vendor Management
• Purchasing
• Confidentiality

About this role

SERVICE ADMINISTRATIVE ASSISTANT

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WHO WE ARE

AMPAM Parks Mechanical specializes in multifamily residential construction. The company’s core strength is its design-build model that allows clients to minimize risk, shorten construction schedules, and accelerate building occupancy.

WHAT WE’RE LOOKING FOR

The Service Administrative Assistant provides comprehensive administrative and operational support to the office while primarily assisting the service department. This position serves as a central resource for maintaining an efficient workplace and ensuring employees have the equipment, supplies, and support needed to perform their jobs effectively. The Service Administrative Assistant works closely with the Service Manager while providing exceptional internal customer service and maintaining organized office operations.

WHAT YOU’LL BE DOING: (BUT NOT LIMITED TO THE FOLLOWING)

GENERAL OFFICE ADMINISTRATION:

* Manage office supply inventory and coordinate general office purchasing.
* Answer phones & greeting visitors
* Assist with A/R invoicing
* Order supplies from approved vendors and monitor inventory levels.
* Receive, organize, and distribute office deliveries.
* Assist with general administrative projects and special assignments as requested.

TEAM SUPPORT & BACKUP:

* Provide administrative support to multiple departments as needed.
* Serve as backup support for the Service Department during periods of increased workload or employee absences.
* Assist with cross-department projects and operational initiatives.
* Perform other administrative duties as assigned to support business operations.

WHO YOU ARE

EDUCATION:

* High School Diploma or equivalent required.

EXPERIENCE:

* Minimum 2 years of administrative assistant, office coordinator, or executive support experience.
* Experience supporting multiple departments in a fast-paced office environment.
* Experience coordinating office technology, purchasing, and vendor management preferred.
* Experience supporting operations within the construction, fire protection, or service industry preferred.

SKILLS:

* Excellent organizational and time management skills.
* Strong attention to detail and ability to manage multiple priorities.
* Outstanding customer service and interpersonal skills.
* Strong written and verbal communication abilities.
* Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
* Ability to learn new software systems and technology platforms.
* Strong problem-solving skills and initiative.
* Ability to maintain confidentiality and professionalism.
* Ability to work independently while supporting multiple departments.

PHYSICAL REQUIREMENTS:

* Prolonged periods of sitting and computer work.
* Frequent walking throughout the office and warehouse.
* Ability to operate standard office equipment.

ADDITIONAL INFORMATION

A successful Service Administrative Assistant is proactive, organized, and resourceful, ensuring the office operates smoothly while supporting employees across multiple departments. This individual keeps supplies stocked, technology organized, travel coordinated, invoices processed, and new employees equipped for success. By providing dependable administrative support and serving as a backup resource where needed, the Service Administrative Assistant contributes to an efficient, productive, and well-organized workplace.

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Applicants must be currently authorized to work in the U.S. on a full-time basis without future employment sponsorship

About AMPAM Parks Mechanical

Construction · 1,001-5,000 employees · headquartered in Carson, CA · founded 1978