Senior Manager of Business Operations & Strategy

About this role

• By joining Jiko’s CEO’s Office as a Senior Manager, Business Operations & Strategy, you’ll contribute to the planning and execution of Jiko’s most important strategic initiatives to support the company’s continued growth
• This role reports to the Chief of Staff and works closely with our executive leadership team
• To be successful in this role, you should be comfortable operating at the intersection of strategy, analytics, and execution, and be able to move fluidly between high-level strategic thinking and hands-on operational work
• You’ll enjoy this role if you enjoy solving complex problems, working cross-functionally across teams, and helping drive execution on high-priority initiatives
• Drive execution of high-priority strategic initiatives across the company
• Support executive decision-making through structured analysis, business modeling, and development of materials for leadership, investors, and the Board
• Partner with the Chief of Staff to strengthen Jiko’s operating cadence, including company OKRs, KPI tracking, executive dashboards, and leadership reporting
• Develop financial models, market analyses, and business cases to support new growth verticals and strategic projects
• Identify operational bottlenecks and help design systems and processes that improve execution velocity across the team- Strong analytical and financial modeling capabilities with experience translating data into actionable insights
• Experience evaluating or deploying AI and automation tools to improve organizational productivity is a plus
• Experience leading cross-functional strategic initiatives, including coordinating stakeholders across teams, driving project plans and timelines, and ensuring successful delivery of complex projects from concept through execution
• We’re looking for a passionate individual who wants to grow with the company
• Strong written and verbal communication skills, including experience preparing materials for executive audiences
• Ability to manag...