Security Support Engineer Lead

About this role

Overview:

Edgewater Federal Solutions is currently seeking a Security Support Engineer Lead to provide support to our Federal government contract.

\*\*Due to the nature of the contract and customer US Citizenship is required.

Responsibilities:

• Provide management, development, and coaching of Cybersecurity System and Tool support staff.
• Serve as a technical liaison between sub-organizations, project managers, and vendors/clients.
• Provide engineering support, system administration, and software development for a variety of security operations tools/systems.
• Plan, test, and implement upgrades, patches, and system enhancements.
• Tune systems and tools to ensure high levels of system and infrastructure availability.
• Ensure robust systems security controls architectures based on current security best practices and industry frameworks.
• Manage/deploy and troubleshoot multiple endpoint security agent products.
• Establish and maintain cybersecurity system and tools operational metrics.
• Implement, manage, and proactively monitor central logging of feeds to enterprise SIEM for all systems and agents.
• Deliver after-hours on-call emergency support of systems, tools, and agents to address mission-impacting issues.
• Provide system and tool specialized training and technical guidance.
• Ensure adherence to change management practices for systems and agents.
• Deploy and maintain adequate development test capabilities/environments for systems and agents.
• Research, identify, and implement proof of concepts for emerging and innovative technologies.
• Perform health and performance monitoring of systems and agents, addressing all significant issues with thorough documented root cause analysis.
• Update/create documentation for systems/tools as needed.
• Participate in special projects as required.

Qualifications:

• A minimum of a bachelor's degree in network engineering, computer engineering, electrical/electronic engineering, or an equivalent engin...