Endpoint Security Engineer

About this role

Sangoma is seeking a motivated and detail-oriented Endpoint Security Engineer with experience in Incident Response, SOC operations, operating system security, and automation. In this role, you will help strengthen the company’s security posture by designing and implementing new endpoint security solutions and improving existing controls.

You will collaborate closely with teams across the technology organization to investigate security events, document lessons learned and drive meaningful improvements. This mid-level position is ideal for someone who can communicate effectively with both technical and non-technical stakeholders and enjoys building and enhancing security capabilities.

At this time, we can only consider candidates with permanent, unrestricted U.S. work authorization (U.S. citizens or green card holders). This is a remote position with a preference for candidates located in the Central or Eastern time zones.

### Requirements

Your Role:

• Serve as an escalation point for SOC/EDR/XDR alerts and suspected security incidents.
• Automate and optimize Incident Response procedures with PowerShell, Python, and scripted API calls.
• Write custom detection rules in EDR platforms such as CrowdStrike, SentinelOne, and Microsoft Defender.
• Test and deploy EDR agent updates.
• Evaluate and implement endpoint and endpoint adjacent security solutions.
• Document Incident Response procedures and cross-train technical personnel on those procedures.
• Participate in penetration testing and tabletop Incident Response exercises.
• Produce and improve security dashboards and reports.
• Maintain solution and procedure documentation.
• Collaborate with IT, Infrastructure, and Cloud teams to implement secure endpoint configurations and controls.
• Identify gaps in endpoint security coverage and recommend remediation or enhancements.
• Support vulnerability remediation and endpoint hardening initiatives.
• Participate in an on-call rotation, being reachable 24/7 du...