Product Manager - Shared Branch

About this role

# Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

We are seeking a talented Product Manager who is responsible for the tactical product management effort for various Velera products and services. The incumbent will serve as a liaison and subject matter expert to internal and external customers on Velera’s products and services. Product manager will handle efficiencies, monitor product compliance and mandates, analyze product penetration, define the market release process, and bridge the gaps between different functions within the company and aligning the strategic teams.

Day in the Life:

• Lead the analysis and review product enhancement requests from various sources and oversee the creation of business requirements for these enhancements.
• Serve as an escalation point, both internally and externally, related to assigned products and applications.
• Collaborate with appropriate functional areas (e.g., Training, Operations, Information Technology, Administration, and Finance) to develop and provide comprehensive product definitions, objectives, and goals that are responsive to the needs of the end user.
• Work closely with Velera’s departments in executing product strategies on assigned products and services.
• Identify risks throughout feasibility studies and development process and communicate issues to senior product management and leadership for evaluation; develop market test scenarios and ensure approval from the end-user for product rollout.
• Development of product documentati...