People Operations Specialist

About this role

Position Summary
The People Operations Specialist is a remote position, responsible for benefits administration, workforce data integrity, payroll review and continuity support, and structured operational coverage during extended absences within the People function. Reporting to the CFO, this role strengthens process reliability, eliminates single points of failure, and ensures accurate, compliant execution of workforce-related operations.


This is a systems-oriented, detail-driven role focused on execution, documentation, and control — not employee relations or strategic HR leadership.


Responsibilities
Benefits Administration (Primary Ownership)

• Administer all employee benefit programs (medical, dental, vision, 401(k), HSA/FSA, ancillary plans)
• Process enrollments, life events, qualifying status changes, and terminations
• Manage carrier eligibility feeds and vendor relationships
• Reconcile monthly benefit invoices against payroll deductions
• Support open enrollment planning, logistics, and reporting
• Ensure compliance with applicable benefits regulations
• Respond to employee benefits inquiries in a timely manner

Payroll Review & Continuity Support

• Conduct structured pre-payroll audits to validate new hires, terminations, compensation changes, bonuses, and deductions
• Partner with Finance to confirm payroll accuracy prior to submission
• Serve as trained backup for payroll processing in ADP Workforce Now during absences
• Support post-payroll reconciliation to the general ledger
• Maintain detailed payroll process documentation to ensure continuity

Workforce Reporting & Data Governance

• Prepare monthly reports as requested by senior leadership
• Produce benefits cost reporting for Finance
• Support turnover and workforce data reporting
• Assist with audit requests (401(k), workers’ compensation, compliance reviews, 5500, etc.)
• Partner with the People Generalist to ensure HRIS data accuracy and integrity

Cross...