People Operations Senior Generalist (Remote)
Company: charity: water
Location: Location not specified (Remote)
Type: Full-time
Level: Senior
Remote: Yes
Posted: 2026-03-06
About this role
Main areas of focus: Employee and Manager Support, Onboarding and Offboarding, HR Systems and Data, Compliance, Payroll, and Policy Execution, People & Culture Operations
Location: Remote - U.S. only
Eligibility: At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future.
Job Summary
The People Operations Senior Generalist will play a key role in delivering a seamless employee experience across the full HR lifecycle. Reporting to the VP of People, this role balances day-to-day People Ops execution with employee support, compliance administration, payroll, and program delivery. The Senior Generalist is a go-to resource for employees and managers, ensuring processes run smoothly, policies are applied fairly, and compliance standards are consistently met.
YOU’LL BE RESPONSIBLE FOR…
- Administering payroll processing and audits, ensuring accuracy and compliance with multi-state regulations and supporting nonexempt policies and procedures for hourly employees
- Facilitating new hire onboarding, including I-9s, paperwork, training sessions, and People & Culture materials
- Managing the People & Culture inbox, triaging all incoming tickets and requests to ensure timely responses and resolution
- Supporting offboarding processes, including exit interviews, unemployment claims, and thoughtful employee farewells
- Administering employee benefits and perks including 401k administration, encouraging utilization, and helping implement new offerings
- Administering workplace accommodations (ADA, religious, medical) with accuracy and care
- Maintaining and updating the organizational chart
- Maintaining HRIS recordkeeping and reporting
- Managing employee change processes, ensuring documentation, approvals, and system updates
- Ensuring compliance with I-9s, FLSA classification, and wage and hour requirements
- Managing leave of absence processes and ...