Operations Manager (Remote) | Philippines

About this role

• Job Type: Full-time, long-term contractor
• Workplace: Remote

At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.

We are seeking an experienced Operations Manager to take full ownership of our operational infrastructure. This role is critical in enabling the founders to focus on scaling the brand by building and optimizing the systems that support growth.

This is not a maintenance role. this is a build-from-scratch opportunity. You will design, implement, and refine processes across the entire supply chain and operational ecosystem.

Responsibilities:

• Take full ownership of end-to-end operations including suppliers, logistics, inventory, and compliance
• Act as the primary point of contact for suppliers, 3PL partners, freight providers, and compliance stakeholders
• Manage supplier relationships, including communication, payments, timelines, and capacity planning
• Monitor production schedules and proactively address delays or risks
• Track defect rates and collaborate with suppliers to improve quality control processes
• Build and manage inventory tracking systems
• Forecast demand and recommend reorder strategies with appropriate buffer planning
• Optimize stock levels to balance availability and cost efficiency
• Manage 3PL and freight relationships
• Audit invoices and ensure cost accuracy
• Coordinate inbound shipments and ensure smooth warehouse operations
• Continuously identify opportunities to improve fulfillment efficiency
• Coordinate packaging updates with internal and external design teams
• Manage operational setup for new SKUs, including production, certifications, and packaging readiness
• Track and manage product certifications and regulatory requireme...