Operations Manager

About this role

Job Summary:

The Operations Manager reports to the Director of Operations and is responsible for managing all warehouse duties including: shipping, receiving of items, stocking, and pulling products for shipment.

Core Duties

- Supervise and coordinate activities of workers engaged in verifying and keeping records on incoming and outgoing shipments, and preparing items for shipment
- Study shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules
- Oversee incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments
- Coordinate communication between the warehouse, customer service and sales teams as required to ensure efficient and timely deliveries are occurring
- Maintain warehouse cleanliness in compliance with OHS and safety policies.
- Provide international documentation as required for all international shipments
- Establish and maintain good rapport with internal and external customers through effective communication both written and oral
- Assist with daily, weekly and monthly cycle counting and other inventory management functions as needed
- Unload, verify, record, and label all incoming deliveries and pickups
- Maintain the proper working order of all warehouse equipment and tools
- Ensure compliance throughout the facility to global process standards and work on continuous improvement initiatives
- Coordination of the ERP implementation process, from process mapping through Go-Live
- Fiscal and tax supervision, consisting of overseeing and monitoring tax and statutory obligations managed by the external accounting consulting firm
- Assist with all ISO9001 compliance activities as needed
Other duties as assigned

Basic Qualifications

• High School diploma or equivalent
• Minimum 5 years progressive management experience in warehousing and shipping
• Strong comm...