Manager of Channel Operations

About this role

• As Manager, Channel Operations, you will be the strategic owner of Channel Operations at Cyera
• You’ll partner with senior Channel leadership to design scalable processes, define success metrics, and build the operational rigor required to grow partner-sourced and partner-influenced revenue—starting with North America and laying the groundwork for future global scale
• This is a high impactful role, ideal for someone who thrives in ambiguity, enjoys building from first principles, and has prior experience supporting senior Channel leaders in high-growth SaaS environments
• You’ll manage one Channel Ops IC who will support execution, while you focus on strategy, structure, and scale
• Partner closely with Channel & Alliances leadership to design and evolve the Channel operating model, with a strong focus on scaling success with Cyera’s top strategic partners
• Establish clear operational frameworks for how Cyera works with GSIs, Resellers & VARs, Technology Alliances, and CSP partners, aligned to our ICP (G2K and Enterprise)
• Help define and operationalize the channel operating cadence (QBR inputs, metric reviews, planning cycles, and run-the-business insights)
• Define, monitor, and continuously improve KPIs that measure channel effectiveness and growth, including:
• Partner-sourced and partner-influenced pipeline and closed-won revenue
• Deal registration quality, velocity, and conversion
• Partner activation and engagement
• Program participation and enablement signals
• Build executive-ready dashboards and reporting that translate partner activity into actionable insights and clear investment decisions
• Own and evolve core Channel Ops processes, including:
• Deal registration lifecycle and governance
• Partner program operations and enforcement
• Incentive and SPIFF tracking and readiness
• Partner enablement and certification tracking
• Ensure processes are scalable, documented, and built for growth, not one-off execution
• Serve as the business owner for C...