Hybrid Administrative Assistant, Healthcare Practice

Responsibilities

The administrative assistant will manage client communications, schedule appointments, and maintain accurate intake records. They are also responsible for following up on cancellations and ensuring client privacy is protected at all times.

Requirements

Candidates must have at least one year of administrative or front desk experience, with preference given to those with a background in healthcare. Proficiency in Google Workspace and the ability to pass a background check and HIPAA training are required.

Skills

• Administrative support
• Scheduling
• Client intake
• Google Workspace
• Communication
• HIPAA compliance
• Data privacy
• Customer service

About this role

SerKy Consulting is hiring a part-time Administrative Assistant for a private therapy practice. The role is remote, and it can become a long-term position with the practice.
Details
10–15 hours per week, weekdays during business hours
$16–$17 per hour, based on experience
Remote, with preference for candidates in the Fort Lauderdale / South Florida area who can occasionally support in person. Also open to remote candidates in Georgia or Texas.
Temp-to-hire through SerKy Consulting, starting mid-November
What you’ll do
Answer calls and respond to client texts promptly and professionally
Schedule consultations and appointments, and keep calendars in sync
Complete client intake accurately
Follow up on cancellations and no-shows, and reschedule appointments
Protect client privacy in every call, message, and record

Requirements
What you’ll need
1+ year in a front desk, scheduling, or administrative role. Medical or mental health experience is a strong plus
A warm, calm, professional phone presence
Comfort with Google Workspace and willingness to learn new scheduling systems
A private, quiet workspace and reliable internet
Willingness to complete HIPAA training, sign a confidentiality agreement, and pass a background check

SerKy Consulting is an equal opportunity employer.