Head of People Operations - Global

About this role

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

The Head of People Operations is a critical leadership role responsible for transforming Endava’s global people operations into a scalable, efficient, and high-performing function.

This role exists to address increasing complexity across regions, inconsistent processes, and the need to modernise HR service delivery through shared services, automation, and digital enablement.

You will lead the design and execution of a global operating model that reduces cost to serve while significantly improving employee experience, data quality, and service reliability.

This is a transformation-focused role requiring both strategic thinking and hands-on execution to simplify complexity, standardise processes, and deliver measurable improvements at scale.

What you’ll be accountable for

Global Operations Leadership

• Own end-to-end HR operations globally, including onboarding, lifecycle changes, employee data, and documentation
• Lead regional teams across Americas, EMEA, and APAC, driving consistency, performance, and accountability
• Ensure a high-quality, reliable employee experience across all markets

Shared Services Transformation

• Design and implement a global Shared Services model, consolidating fragmented activities into a standardised and scalable structure
• Define and embed clear SLAs, KPIs, and governance frameworks
• Partner with HR, Payroll, IT, and Talent teams to ensure seamless, efficient processes end-t...