Global Travel & Expense Operations Manager

About this role

At Terumo, we advance lifesaving medical technologies to benefit society. Are you eager to make a difference with us? Here, you’ll grow your expertise while staying true to your personal aspirations.


Guided by our Japanese heritage, we act with respect, take ownership, and pursue continuous improvement. If you see yourself in our values, keep reading; this might be the opportunity you're looking for.


As
Global Travel & Expense (T&E)
Operations Manager
, you are a strategic and operational leader responsible for overseeing Terumo’s Global Travel & Expense function. You ensure consistent, efficient, and compliant T&E operations worldwide, while driving policy governance, technology adoption, and continuous improvement. You will lead a global team of regional coordinators while harmonizing processes across regions, optimizing travel systems (primarily Concur), managing global supplier relationships, and enhancing the employee experience. You and your team will work closely with other GBS teams, Finance, IT, and regional stakeholders, and will play a key role in the ongoing GBS integration and transformation journey.


Your team
Terumo Global Business Services (GBS) serves as an enterprise-wide platform that drives operational excellence, process harmonization, and future business growth. By centrally managing end-to-end processes across regions, GBS delivers consistent service, increases efficiency, and supports continuous improvement and innovation. With a global workforce across Europe, the United States, South America, and Asia, GBS fosters international collaboration, data-driven decision-making, and a culture where top talent can contribute beyond traditional entity boundaries.


Your Responsibilities

• Lead and oversee global T&E operations, managing SAP Concur system configuration, user access, policy rules, and workflow automation while ensuring timely, accurate, and compliant processing across all regions.
• Manage and deve...