Product Manager

About this role

Product Manager - Permanent

Who we are:

Create/Change is a forward-thinking organisation focused on designing services and experiences that drive positive impact for people, businesses, and communities. The company partners with clients across various sectors to reimagine how services are delivered, using human-centered design and evidence-based methods.

We typically deliver complex transformations within the Gov/ public sector on public facing issues spanning across multiple areas such as Healthcare, education, and justice.

Team members collaborate remotely, leveraging digital tools to co-create solutions with clients and stakeholders. Create/Change values inclusive practices, continuous learning, and practical innovation that leads to measurable outcomes for end users.

What we are looking for:

This is a full-time, remote Product Manager role responsible for driving the delivery of impactful digital products for public sector and large institutional clients. The Product Manager will own and prioritise product backlogs, translate user and stakeholder needs into clear requirements, and collaborate with multidisciplinary teams, including designers, engineers, and delivery specialists.

Day-to-day responsibilities include leading discovery and delivery phases, defining product roadmaps, running backlog refinement and sprint planning, and making data-informed decisions based on user research and metrics. The role involves frequent engagement with client stakeholders to align on goals, manage expectations, and communicate progress, risks, and outcomes. The Product Manager will also champion user-centered design, contribute to continuous improvement of product practices, and help build digital capability within client organisations.

Skills required to successfully apply:

• Product management skills, including backlog and roadmap development & ownership,and delivering outcomes in agile or iterative environments.
• Experience working closely with cro...