Director of Human Resources (People Operations & Talent)

About this role

1. About Our Client:

The organization operates in the promotional products distribution industry, focusing on creativity, operational excellence, and a people-first culture. It addresses the challenge of building and sustaining high-performing teams that drive growth. The company is experiencing rapid growth and emphasizes aligning people operations with business objectives to support this expansion.

2. About the Opportunity:

The Director of Human Resources (People Operations & Talent) leads the full HR strategy, providing both strategic direction and operational management across all HR functions. Reporting to executive leadership, this role is responsible for shaping talent acquisition, employee relations, performance management, compensation, compliance, and HR operations. The position is critical for scaling HR infrastructure and ensuring alignment between people strategies and organizational goals.

3. Responsibilities:

• Develop and implement a people strategy aligned with business growth

• Advise executive leadership on organizational design, workforce planning, and talent management

• Establish leadership expectations and reinforce organizational values

• Define hiring philosophy, headcount planning, and compensation frameworks

• Manage end-to-end recruitment processes, ensuring quality, equity, and consistency

• Optimize recruiting systems and processes, including JazzHR

• Design and oversee performance management frameworks including goal setting, reviews, and promotions

• Partner with leaders to enhance accountability and employee development

• Develop and maintain compensation philosophy, salary bands, and incentive programs

• Oversee benefits strategy and vendor relationships for competitiveness and cost control

• Collaborate with Finance on workforce cost planning and budgeting

• Lead resolution of complex employee relations issues and maintain legal compliance

• Manage sensitive employee matters with discretion and fairness...