Director, People Operations

About this role

at Zócalo Health


Remote (Full Time)


Compensation: $165,000 per year


About Us
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care.


Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support.


Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care.


Role Description
The
Director of Human Resources (HR Operations)
will join Zócalo Health during a period of rapid growth and increasing organizational complexity. This role exists to expand upon our foundation and own the operational backbone of HR, ensuring consistent execution, regulatory compliance, and a strong employee lifecycle experience as the company scales. As part of a fast-growing organization, this leader will take full ownership of HR administration and compliance execution, freeing People & Compliance leadership to focus on strategy, systems, and future-state design.


This position reports to the
Chief People & Compliance Officer
.


The
Director of People Operations
will contribute in the following ways:

• Own day-to-day HR operations, including benefits, payroll, leaves of absence, and employee records
• Manage and develop a small team
• Lead HR investigations and ensure proper documen...