Customer Facing _Project Manager
Company: Ladders
Location: Location not specified (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-08-03
About this role
For our client, we are seeking a Customer Facing \_project Manager to join the team of a leader in the Pharmaceuticals & Biotech space. This role will turn data into practical insight that improves visibility, decision-making, and business performance. You will partner with business, technical, and operational stakeholders to build reporting, surface trends, and translate analysis into action. The position offers the opportunity to strengthen data-driven execution and help teams focus on the metrics that matter most within a life sciences environment.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $116,800 – $182,500 annually
Responsibilities
- Support sales by contributing to solution design for projects
- Manage and execute large, multi-functional, and multi-vendor service projects
- Assist in developing project plans including scope and budget
- Coordinate with customers to define and implement project requirements
- Support pricing and proposal development for customized projects
- Ensure timely and on-budget project delivery
- Build and maintain strong relationships with customers and vendors
Qualifications
- Bachelor's degree in a scientific or related field or equivalent experience
- 8+ years of professional experience, including 5+ years of customer-facing project management
- Proficient in project management methodologies with formal training or equivalent experience
- Strong written and verbal communication skills
- Experience with external customers and data reporting systems
- Ability and willingness to travel up to 50% or more as per project needs
Benefits
- Option to work remotely
- Growth opportunities in a dynamic environment
- Ability to work across diverse teams
- Involvement in impactful laboratory projects
- Comprehensive support for customer success initiatives
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualifica...