Customer Facing _Project Manager

Company: Ladders

Location: Location not specified (Remote)

Type: Full-time

Remote: Yes

Posted: 2026-08-03

About this role

For our client, we are seeking a Customer Facing \_project Manager to join the team of a leader in the Pharmaceuticals & Biotech space. This role will turn data into practical insight that improves visibility, decision-making, and business performance. You will partner with business, technical, and operational stakeholders to build reporting, surface trends, and translate analysis into action. The position offers the opportunity to strengthen data-driven execution and help teams focus on the metrics that matter most within a life sciences environment.


Location: Remote - US based candidates only, no visa sponsorship available


Compensation: $116,800 – $182,500 annually


Responsibilities

  • Support sales by contributing to solution design for projects
  • Manage and execute large, multi-functional, and multi-vendor service projects
  • Assist in developing project plans including scope and budget
  • Coordinate with customers to define and implement project requirements
  • Support pricing and proposal development for customized projects
  • Ensure timely and on-budget project delivery
  • Build and maintain strong relationships with customers and vendors

Qualifications

  • Bachelor's degree in a scientific or related field or equivalent experience
  • 8+ years of professional experience, including 5+ years of customer-facing project management
  • Proficient in project management methodologies with formal training or equivalent experience
  • Strong written and verbal communication skills
  • Experience with external customers and data reporting systems
  • Ability and willingness to travel up to 50% or more as per project needs

Benefits

  • Option to work remotely
  • Growth opportunities in a dynamic environment
  • Ability to work across diverse teams
  • Involvement in impactful laboratory projects
  • Comprehensive support for customer success initiatives

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualifica...

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