Client Services Business Analyst - Healthcare Data

About this role

\*\*\*Unfortunately, the Client Services Business Analyst is not able to provide sponsorship now or anytime in the future.\*\*\*


\*\*\*This role requires you to be located in the Indianapolis area because this is a hybrid role and requires one a day a week in the office.\*\*\*


Position Summary
The Client Services Analyst will play a critical role in ensuring the successful delivery of services and solutions to our clients. This position requires a high level of technical expertise along with strong communication skills and a commitment to excellence. This role will support several clients with oversight from a manager of client services. The ideal candidate will have a strong sense of ownership and accountability, an inquisitive mindset, a background in T-SQL, and the ability to consistently produce high-quality work in a timely manner following a standard process.


Essential functions of the job include but are not limited to:

• Analyze client requirements and translate them into technical specifications.
• Ensure the accuracy and integrity of data by conducting thorough quality checks and validations.
• Own client jobs making sure they are running smoothly and on-time per established calendar; identify and remediate pain points to continually improve the process.
• Collaborate with cross-functional teams to deliver value to our clients every day.
• Maintain clear and effective communication with clients, address issues promptly, and provide regular updates.
• Respond to and fulfill client tickets and requests in a timely manner with quality.
• Contribute to client team meetings for client projects and engagements.
• Take accountability for project deliverables, ensuring they meet the established standards and client expectations.
• Develop, test, and deploy T-SQL scripts to support various client projects.
• Implement advanced ETL processes to acquire and load large datasets.
• Follow established procedures and standards as outlined by le...