Business Analyst, Tester and Virtual Trainer (Remote)

About this role

Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.


Employer Industry: IT Services and Consulting


Why Consider This Job Opportunity

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and federal holidays
• Flexible remote work environment
• Opportunity to work on high-impact projects in IT investment and portfolio management

What To Expect (Job Responsibilities)

• Collaborate with business stakeholders to gather and refine requirements
• Develop process documentation, user stories, and business workflows
• Support configuration decisions aligned with best practices in IT portfolio and financial management
• Develop and execute test plans and test case scenarios
• Design and deliver training materials, including user guides and video walkthroughs

What Is Required (Qualifications)

• U.S. Citizenship OR Permanent Resident
• Active Public Trust or higher clearance
• 3+ years of experience as an Analyst, Tester, or Trainer
• Experience documenting functional and technical requirements into User Stories and Expected Results
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Teams)

How To Stand Out (Preferred Qualifications)

• Hands-on experience with ServiceNow Strategic Portfolio Management (SPM)
• Familiarity with Proven Optics CPIC or TBM applications
• Familiarity with Agile or SAFe delivery methodologies
• Experience using ServiceNow Dev/QA/Test environments
• ServiceNow certifications

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