Operations Business Analyst - (Critical Thinker, SQL) Remote - Sunnyvale,CA

About this role

Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.


Employer Industry: eCommerce


Why Consider This Job Opportunity

• Fully remote work position, offering flexibility in your work environment
• Opportunity to work with a leading global marketplace and enhance customer satisfaction
• Collaborate with cross-functional teams and contribute to strategic program operations
• Chance to develop and refine your analytical and technical skills, including MS Excel and SQL
• Engage in a dynamic work environment with a focus on continuous improvement and efficiency

What To Expect (Job Responsibilities)

• Scale and operate the Marketplace Business Gating Program by creating, updating, and reviewing gating rules
• Build, maintain, and troubleshoot business rules that restrict specific assortments from being listed on the employer's marketplace
• Identify and monitor program performance KPIs to ensure program effectiveness
• Prepare detailed reports on program status and communicate findings to leadership
• Collaborate closely with cross-functional partners to address non-routine questions as they arise

What Is Required (Qualifications)

• Bachelor's or Master's degree in a Business or Technical field
• Minimum of 2 years of experience in program operations and technical support roles
• Strong analytical skills, including proficiency in MS Excel® (functions, pivot tables, and macros)
• Excellent written and verbal communication skills, including email and phone correspondence
• Prior experience in eCommerce and/or Supply Chain is a plus

How To Stand Out (Preferred Qualifications)

• Proficiency in SQL and Python
• Experience performing quantitative and qualitative research and presenting results to leadership
• Strong critical thinking...