Account Manager

Responsibilities

The Account Manager will own and grow a portfolio of clients by driving renewals, upsells, and cross-sells through strategic collaboration with internal teams. They are responsible for managing the sales process, forecasting revenue, and building strong relationships to maximize contract value.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in B2B software sales or account management. Proficiency in G-Suite and CRM software like SFDC is required, along with excellent communication skills and a collaborative mindset.

Skills

• Account management
• B2B software sales
• Sales forecasting
• Negotiation
• CRM
• SFDC
• G-Suite
• Relationship building
• Strategic planning
• Prospecting
• Data-driven decision making
• Communication skills
• Teamwork
• Upselling
• Cross-selling

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible time off
• 401k
• Equity awards

About this role

ABOUT PLACER.AI:
Placer.ai is transforming how organizations understand the physical world. Our location analytics platform provides unprecedented visibility into locations, markets, and consumer behavior. Placer empowers thousands of customers—from Fortune 500 companies, to local governments and nonprofits— to make smarter, data-driven decisions.
What sets us apart? We've built the most advanced location intelligence platform in the market while maintaining an uncompromising commitment to privacy, proving that powerful analytics and responsible data practices can coexist.
Our growth reflects the market's demand: we reached $100M in annual recurring revenue within just 6 years of launching, achieved unicorn status with a $1B+ valuation in 2022, and continue to expand rapidly as one of North America's fastest-growing tech companies. We're creating a $100B+ market opportunity, and we're just getting started.
Named one of Forbes America's Best Startup Employers and a Deloitte Technology Fast 500 company, we're building a culture where innovation thrives, collaboration is the norm, and every team member contributes to reshaping how the world understands location.
SUMMARY:
The Account Management team is responsible for working closely with the Customer Success and Sales teams to renew clients and expand their contracts via upsells and cross-sells. Verticals with open roles:
Commercial Real Estate (CRE)
As a Mid-Market Account Manager on the CRE team, you’ll own and grow a portfolio of landlords, developers, brokerages and REITs that use Placer to lease, market and invest in their properties. You’ll help them show foot traffic to prospective tenants, benchmark their assets against competitors, and spot where to buy or redevelop next. You’ll drive renewals and expansion by building Placer into the way your clients lease, market and manage their portfolios.
Finance
As a Mid-Market Account Manager on the Financial Services team, you’ll own and grow a portfolio of hedge funds, asset managers, lenders and private equity firms that use Placer’s data to inform investment decisions. You’ll help them track company performance before earnings, strengthen due diligence and monitor their portfolio holdings. You’ll drive renewals and expansion by proving how Placer data improves their investment results across more teams, strategies and use cases.
Advertising
As a Mid-Market Account Manager on the Advertising team, you’ll own and grow a portfolio of agencies, media companies and out-of-home (OOH) advertisers that use Placer to plan, sell and measure campaigns. You’ll help them understand audiences, value their media inventory, and show advertisers that campaigns brought real visits to stores. You’ll drive renewals and expansion by making Placer a core part of how your clients win and keep advertisers.
Retail & Restaurant
As a Mid-Market Account Manager on the Retail & Restaurant team, you’ll own and grow a portfolio of retailers, restaurant chains and franchise operators that use Placer to make smarter decisions about real estate, marketing and operations. You’ll help them choose new sites, benchmark performance against competitors and understand who their customers are. You’ll drive renewals and expansion by bringing Placer to more teams, from real estate and strategy to marketing and insights.
Entertainment & Leisure
As a Mid-Market Account Manager on the Entertainment & Leisure team, you’ll own and grow a portfolio of venues, attractions, fitness brands, hotels and tourism organizations that use Placer to understand who visits and why. You’ll help them measure event and seasonal performance, attract sponsors and partners, and guide expansion and marketing decisions. You’ll drive renewals and expansion by showing how Placer’s visitor data turns into more attendance and revenue.
RESPONSIBILITIES:
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting
Be a leader at Placer by being the “quarterback” with our customers, and internal teammates to ensure high satisfaction and growing revenue in our Strategic Account base.
Build a strong point of view on how to help the customer, and drive value to Placer.
Segment book of business to ensure proper focus and resourcing to our top opportunities.
Partner with the Customer Success, Sales Development, and Solutions Engineer team to develop and execute win/win negotiation strategies that maximize renewal contract value while protecting and enhancing the customer relationship.
Building credibility and trust while influencing buying decisions.
Drive existing customer conversations around new products to hit expansion quotas.
Manage the sales process whether during renewal timing or outside the typical renewal cycle.
Forecast projected expansion sales and renewals.
Provide regular updates on status to management and escalate as appropriate.
Drive conversations with customers on multi-year contracts.
Identify customer needs and demonstrate strong account management capabilities to drive renewal to on-time closure.
Be an expert negotiator selling the value of our products
Work cross functionally to develop retention and expansion strategies.
REQUIREMENTS:
BA/BS or similar college-level education.
5+ years selling or managing existing accounts in the B2B Software space.
Experience working with G-Suite: Gmail, Google Slides, Sheets, etc.
Advanced understanding of working with SFDC or relevant CRM.
Excellent, clear verbal and non-verbal communication skills.
A positive attitude and a selfless approach to teamwork.
Knowledge of retail, real estate, financial services or CPG is a plus.
A proven ‘problem solver’ with the ability to work in a fast-paced, ever-growing startup organization.
Travel is required 30% of the time for conferences.
WHY JOIN PLACER.AI?
Join a rocketship! Take a central and critical role at Placer.ai
Work with, and learn from, top-notch talent
Competitive salary
Excellent benefits
Fully remote
The U.S. annua...

About Placer.ai

Software Development · 501-1,000 employees · headquartered in Santa Cruz, California · founded 2018