UX Designer

About this role

## Job Purpose

We’re reimagining content transformation technology by moving from traditional workflow tools to an AI-native, human-centred ecosystem for multilingual content creation.

You’ll be our founding UX Designer, shaping the experience of this new product; imagining a new, next-generation content transformation platform that blends automation, agency, and trust at the core.

This is not a design-as-service role. You’ll be embedded in a small innovation team, working directly with product, data, and R&D to prototype, test, and iterate ideas at speed with customers to shape our solution.

Your mission will be to bring new design thinking and UX best practices to ensure our experience is customer-centric and deploying AI/agentic flows carefully to build trust and confidence for our users.

This role is ideal for someone who thrives in evolving environments and is able to design innovative experiences and solve new problems in disruptive ways.

About Product & Technology

Product & Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Product & Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS.

With a global reach, Product & Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated t...