UX Designer

About this role

NOCN Group is an international charity which delivers future-fit skills solutions with social impact for colleges, training providers, employers and individuals. To find out more, visit our website.

Overview of the role

We are seeking a motivated and professional UX Designer to join our Digital Services team.

Please note that while this role is classed as remote, there will be an element of office-based work in Sheffield once a week/a few times a month.

Reporting to the Group Director - Digital, you will play a key role in delivering high-quality services aligned with NOCN's strategic objectives.

Key Responsibilities

• Plan and run discovery and evaluative research - interviews, usability testing, surveys and contextual enquiry - throughout the product lifecycle.
• Apply design thinking to frame the right problems: turning research into actionable insight, personas, journey maps and clearly prioritised opportunities before jumping to solutions.
• Facilitate the team's thinking - workshops, sketching, service mapping - so the whole team designs with users, not just the designer.
• Design wireframes, prototypes and interaction flows in Figma at pace, so ideas can be tested with real users within days.
• Use AI tooling to accelerate research synthesis, ideation and even the shaping of UX plans - applying human judgement to the outputs.
• Work in continuous discovery with developers and data colleagues to move seamlessly from validated design into working software.
• Champion accessibility (WCAG) and inclusive, user-centred design across everything we build.
• Establish and grow a shared design language and reusable pattern library as our design maturity develops.
• Help set the direction for design and research at NOCN and raise the bar for how the whole team works with users.

About You

• Level 2 in Literacy and Numeracy.
• Degree in a Design, HCI, Psychology, social science or related discipline OR equivalent practical exper...