Sr. Product Manager - Tech, AMXL Product Strategy

About this role

Description
Do you enjoy solving complex technical challenges in large-scale delivery systems? The AMXL Product Strategy team is looking for an experienced technical leader with a strong record of delivering enterprise-level solutions. This role will work across multiple system teams (i.e. DEX, Promise, ATROPs) to architect and implement solutions that transform our delivery capabilities and customer experience. They will also work closely with AMXL Data Science and Analytics to develop sophisticated customer segmentation models and business solutions to grow the Heavy Bulky business.


Key job responsibilities

• Own end-to-end technical architecture and requirements for consolidated delivery systems and fee implementation products
• Design and own technical requirements for customer segmentation analytics dashboard development and insights delivery
• Form and lead cross-functional engineering teams to design and implement complex system integrations
• Develop and communicate technical roadmaps for delivery systems, including experimentation design and implementation
• Architect technical solutions across multiple systems while ensuring optimal performance and scalability
• Drive data-driven product decisions through customer segmentation analysis and metrics
• Create comprehensive Technical BRDs and PRFAQs that clearly articulate system requirements and integration strategies
• Define and own technical KPIs, business metrics, and customer segmentation insights across delivery platforms
• Partner with business teams to translate customer segmentation insights into actionable growth strategies
• Up to 10% travel required

A day in the life

• Leading cross-functional meetings with Operations, Transportation, and Tech teams to gather requirements and align on solutions for complex delivery challenges
• Analyzing operational metrics and customer feedback to identify opportunities for technological improvements, using data-driven insights to priorit...