Servicing Transfer Project Manager

About this role

The Servicing Transfer Project Manager is responsible for managing the acquisition and release of mortgage loans to and from RoundPoint’s system. The Servicing Transfer Project Manager has oversight of the daily functions of servicing transfers, which must be completed in compliance with RESPA, Investor Guidelines, CFPB, and applicable laws. This role will collaborate closely with sellers, servicers, MSR owners, the Loan Boarding data analyst team and internal business partners by serving as the point of contact on inbound and outbound service transfers. This includes developing schedules and timelines for each transfer, daily follow-up to ensure that each milestone is met, and answering internal and external inquiries relating to the transfer. Qualified candidates will be highly organized, results oriented, self-starter, possess strong communication skills, have a background in mortgage servicing/organizations, and familiarity with regulatory requirements.

• Please note this is not a traditional Project Manager role, PMP certification is not relevant or required.

Responsibilities:
The Servicing Transfer Project Manager is responsible and accountable for, but not limited to, the following:

• Schedule and lead meetings with sellers, servicers, MSR owners and internal business units to:
• Ensure milestones and deliverables are met
• Foster and preserve positive relationships
• Manage pre-and-post transfer activities between sellers/servicers and internal business units
• Maintain organized documentation of service transfer records
• Ensure compliance with CFPB Servicing Rules and other applicable regulations
• Monitor Servicing Transfer Inbox
• Partners with management to ensure all service transfer documentation are current/up to date (Policies, procedures, transfer instructions, project plans, etc.)
• Identifying opportunities for process improvement and developing best practices
• Take on additional roles as needed, training teammates and new team me...