ServiceNow Demand Intake and Project Manager

About this role

Date Posted:

2026-04-01

Country:

United States of America

Location:

US-TX-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The company will offer immigration sponsorship for this position, if needed. The company will not seek an export authorization for this role.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team:

We are seeking a skilled ServiceNow Demand Intake and Project Manager to lead the end‑to‑end process for evaluating, prioritizing, and managing incoming ServiceNow requests. In this role, you will ensure all demand is assessed for strategic alignment, properly routed, and supported through decision‑making workflows. You will also manage projects through their full lifecycle, driving clear communication, timely execution, and delivery against defined goals.

The ideal candidate brings strong organizational and analytical capabilities, along with excellent interpersonal skills, to effectively balance both demand management and project coordination responsibilities.

What you will do:

Demand Intake Coordination

• Serve as a point of contact for ServiceNow demand intake.
• Assist in managing and tracking incoming requests for ServiceNow projects and enhancements.
• Assist in maintaining the demand intake register, ensuring all requests are appropriately logged, categor...