Senior Strategy Manager - AI & Store Innovation

About this role

About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.


This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.


About The Role
The Office of AI at Gap Inc. is seeking a Senior Strategy Manager - AI & Store Innovation to pioneer how emerging technologies transform our physical retail experience. This role will explore and scale AI-powered innovations that enhance store operations, empower associates, and reimagine how customers engage with our brands—Old Navy, Gap, Banana Republic, and Athleta.


You’ll focus on bringing ideas from zero to one, building proofs of concept, and shaping scalable solutions that bridge the physical and digital worlds. While retail experience is a plus, the ideal candidate brings deep technical fluency, comfort with enterprise systems, and a proven track record of turning frontier technologies into measurable business impact.


What You'll Do

• Lead AI innovation for stores, identifying opportunities where technologies like computer vision, GenAI, IoT, and edge AI can enhance customer and associate experiences.
• Design and drive pilot programs that validate emerging use cases—from intelligent fitting rooms to predictive inventory tools—and guide them from concept through scale.
• Partner cross-functionally with store operations, product, data, and technology teams to align inn...