Senior Software Engineer, Site Reliability

About this role

About Us:

Parabola is a workflow builder that makes it easy to organize and transform messy data from anywhere—even PDFs, emails, and spreadsheets—so that forward-thinking teams can automate the work they thought would always be manual.

Teams at fast-moving companies like Brooklinen, On Running, and Flexport use Parabola to save hundreds of hours and finally take on the projects that used to feel out of reach. Whether it’s reconciling inventory across multiple 3PLs, auditing invoices, or manually exporting the same report every Monday, Parabola gives teams the power to automate it—all without needing engineering support.

Parabola is backed by OpenView Partners, Matrix Partners, Thrive Capital and more.

About the role:

As a Senior Site Reliability Engineer on our rapidly growing team, you’ll measure how well our software is working, and from that baseline propel us towards high impact improvements that our customers value. Given our small team, your work might span performance, developer experience, security & compliance, and foundational architecture work. You’ll also be on-call and will improve our technical operations, learning as we go.

What you'll be doing:

• Monitoring our core business-logic software, both via on-call and in non-urgent situations: describing its existing behavior and defining SLOs or SLAs that get us (you and we) to respond.
• Extending and monitoring our infrastructure stack. Because we are B2B, we have fewer raw users, but their usage is often business-critical and we need the infrastructure for that.
• Maintaining both a mental and a reified model of our systems: from this model, estimating risk, planning projects, and debugging efficiently.
• Collaborating with our engineering team and company leadership from your unique lens on site reliability — being vocal and clear in your expertise in this specialization
• Working on our core orchestration logic that determines how to efficiently run tens of thousands of workflows a...