Senior Software Engineer - AI Agents

About this role

Summary

Hatch engineering culture is driven by speed, ownership, and impact. We're a small, ambitious team building AI that transforms how service businesses grow, and we move fast. Engineers own problems end to end, ship to production early, and work across a modern stack (Elixir, Python, Go, React + TypeScript) on problems that directly shape the customer experience. At the end of the day, we're here to build something that matters, grow as engineers, and do it together.

As part of the AI agents team, you'll work at the intersection of classic product engineering and AI - building the underlying systems that let our AI agents reason, act, and improve. Your work has a direct, measurable line to customer revenue.

This opportunity requires you to be located in the United States. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Hatch, we’re looking for great people, not just those who simply check off all the boxes.

What you'll do

• Design, build, and maintain scalable backend services, APIs, and third-party integrations and clearly communicate technical decisions and trade-offs to the team.
• Partner closely with product and design as a true thought partner - bring a strong product sense and a product-oriented mindset to every feature, balancing user needs, business goals, and technical trade-offs.
• Own your work end-to-end and deliver results on time, partnering across team boundaries when needed to unblock yourself, drive clarity, and ship.
• Apply industry-standard engineering practices: thorough code review, automated testing, CI/CD, progressive delivery with feature flags and A/B experimentation, observability, and clear technical documentation.
• Set the technical direction and quality bar for the team across architecture, code quality, and delivery practices.
• Proactively identify and resolve critical technical issues, contribute to architectural discussions, and raise the bar for the grou...