Senior Project Manager - AWS Amazon Connect (Federal-Tied Engmt)
Company: Waterfield Technologies
Location: United States (Remote)
Salary: $110,000 - $137,500 a year
Type: Full-time
Remote: Yes
Posted: 2026-05-05
About this role
Senior Project Manager – AWS Amazon Connect (Federal-Tied Engagement)
Company Overview
Waterfield Tech enables companies to select, design, and deploy tailored customer engagement solutions from the world’s leading providers enhanced by cutting edge Applied AI. The results are happier customers, enhanced insights, and lower costs.
Once live, we empower companies to support, optimize, and modernize those solutions and AI applications, leading to lower risk and increased efficiency. Our client-centric process and track record of success have earned the trust of clients around the world when it comes to customer interaction.
We value our people—their diversity, their dedication, and their commitment to customer satisfaction. We encourage each other. We understand the value of hard work and the importance of a healthy balance. We’re all on the same page… even though we may get there from different perspectives. All in all, it’s a pretty cool place to be and we’re growing our global team of engineers, sales professionals, and creative souls.
Position Summary
Waterfield Tech is seeking an experienced Senior Project Manager to lead the delivery of complex AWS Amazon Connect implementations and modernization projects in support of a commercial Waterfield Tech customer whose work is tied to a U.S. Federal Government program. This individual is the senior delivery owner for the engagement — managing scope, schedule, financials, and risk through the full project lifecycle while operating within the additional governance and security expectations that accompany federal-tied delivery.
The Senior Project Manager has the authority to run the project on a day-to-day basis, partners closely with other Waterfield teams and customer stakeholders, and serves as the central point of accountability for delivering best-in-class customer service. Because of the federal nexus of this engagement, the successful candidate must be eligible to obtain a U.S. Government...