Senior Product Manager Air Reshopping - Barcelona or London

Responsibilities

Own the Air Reshopping product strategy, roadmap, commercial model, and global rollout, aligning customer, operational, and technology needs. Monitor product quality and value through savings, rebooking, adoption, and engagement metrics, while identifying opportunities for automation and AI enablement.

Requirements

Requires at least five years of end-to-end product management experience, including measurable outcomes, commercial modeling, automation, and cross-team process coordination. Candidates should understand corporate travel economics, air content and ticketing across GDS, NDC, and direct sources, and consultant workflows; a related degree is preferred.

Skills

• Product Strategy
• Product Roadmapping
• Commercial Modeling
• Market Research
• Stakeholder Management
• Corporate Travel
• Travel Technology
• Air Fares and Ticketing
• GDS
• NDC
• Automation
• Artificial Intelligence
• Go-to-Market Strategy
• Product Analytics
• KPI Management
• Distributed Team Collaboration

Benefits

• 25 Days Off
• 5 Compensation Days
• Language Learning Platform
• Employee Retention Share Scheme
• Social Events
• Gym Discounts
• Complimentary Office Refreshments
• Professional Development

About this role

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About The Opportunity

We're looking for an experienced Product Manager to own and drive Air
Reshopping, a product that continuously monitors booked air itineraries and
secures better fares on behalf of some of the world's largest corporate travel
programs. This is a high-impact opportunity where your work directly influences
customer savings, commercial outcomes, and how far we can push automation and AI
enablement across a global travel program. Working at the intersection of
Product, Technology, and our partner ecosystem, you'll take a capability with
proven value and define how it scales. This role offers the opportunity to make
a significant impact. You will report to the Global Head of Revenue Management
and Pricing, and work as part of the Reshopping program led by the Program
Leader, Reshopping.

Location

This role can be based in one of our major offices in in Barcelona or London.
Fully remote in EU region may be considered for the right person.

Key Responsibilities

* Define and document the product strategy — the purpose, ambition and
direction of the domain — and communicate it clearly across the business.
* Maintain an informed view of the post-booking cost optimization market, so
that product decisions are innovative and genuinely differentiated.
* Facilitate ongoing research to understand consultant needs, customer
expectations, competitive landscape, and emerging travel technology trends;
share findings with stakeholders to inform strategy.
* Translate strategy into clear product roadmaps and prioritized requirements
that enable the Tech team to design and size solutions and deliver.
Prioritise effectively using an MVP-first mindset, balancing business impact,
technical feasibility, product commitments, stakeholder feedback.
* Build trusted relationships with and gather input from stakeholders across
customers and prospects, global business units, travel consultants, and
executive leadership; synthesize diverse perspectives and keep all parties
aligned and informed.
* Own and evolve the commercial model, so that the value created for customers
is also value realized for the business.
* Shape global GTM and rollout sequencing, working closely with the delivery
leader, working market by market so that each launch reflects local
operational, industry, and customer requirements.
* Maintain a working view of the end-to-end process, human and automated, and
identify opportunities to automate and AI enable.
* Evaluate where AI Enablement can improve outcomes while maintaining
appropriate levels of auditability and deterministic logic.
* Establish and monitor quality and success metrics, including savings
identified and realized, rebooking conversion, and savings methodology
integrity. Define and track product KPIs to measure adoption, engagement, and
delivered value; use insights to drive iteration cycles.
* Contribute to a safe, inclusive, accessible, and fun work environment where
all Flighties feel welcomed, respected, and supported to thrive.

Experience & Qualifications

* 5+ years of Product Management experience owning a product and roadmap
end-to-end, with measurable business outcomes.
* Proven at building commercial models for new offerings and evolving them as
products mature.
* A track record of raising automation within a product, with the judgment to
know which manual steps to remove and which are worth keeping because they
add value for the customer.
* Skilled at agreeing data and process handoffs across teams.
* Able to communicate complex topics to stakeholders with varying levels of
technical knowledge.
* Grounded in corporate travel or travel technology, including supplier
commercial models, post-booking servicing, and managed travel program
economics.
* Working knowledge of air content, fares, and ticketing data structures across
GDS, NDC and other direct sources.
* Familiar with travel consultant workflows, operational needs, and common
technology challenges.
* Experience using AI or automation to enhance workflows or product operations
is a strong plus.
* Effective at driving outcomes with distributed or fully remote teams.
* Degree in Technology, Business, or a related field preferred.

Your Benefits (Please note, benefits differ by region):

* Enjoy 25 Days Off per year plus 5 Compensation days!
* Learn a new language with our free language learning platform.
* Employee Retention Share Scheme.
* Various social events to promote networking, the celebration of wins, and
sometimes just for fun!
* Enjoy our discounts with GymApp. 
* Complimentary coffee, drinks, snacks and fruits at our Barcelona office
location.
* A strong focus on professional development to support you in the evolution of
your career. 

Our number one philosophy is Our people. Flight Centre Travel Group's promise is
to provide an environment with equality of respect, dignity and opportunity for
all our employees. We value an inclusive and supportive workplace which reflects
the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding
experience as accessible as possible. Please advise us about accommodation needs
at any point by contacting our Recruitment Team at
RecruitmentUK@flightcentre.co.uk
[RecruitmentUK@flightcentre.co.uk]. #LI-CS2#LI-Hybrid

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About Flight Centre

Travel Arrangements · 10,001+ employees · headquartered in South Brisbane, Queensland